Virtual Visits

In the era of digital health, telemedicine has revolutionized the way patients interact with their healthcare providers. MyACPNY is a virtual visit platform that connects patients with their providers in a secure, easy-to-use environment. With the increasing demand for virtual care, MyACPNY has become an essential tool for patients to receive medical advice and treatment from the comfort of their homes.

In this guide, we will walk you through the steps to prepare for and conduct a virtual visit using the MyACPNY platform. We will cover everything from setting up your account to troubleshooting any technical difficulties that may arise during your visit. With this guide, you will have the confidence to navigate the virtual visit process and make the most of your appointment.

Whether you are a first-time user or a seasoned pro, this guide will provide valuable insights and tips to ensure a seamless virtual visit experience with MyACPNY.

MyACPNY Virtual Visit Scheduling Steps

To schedule a virtual visit at MyACPNY, follow these steps:

  1. Log in to your MyACPNY account. If you don’t have an account, you can create one by visiting the MyACPNY website and clicking “Sign Up.”
  2. Once you are logged in, select “Schedule an Appointment” from the menu on the left-hand side of the screen.
  3. Choose the type of visit you would like to schedule (e.g., “Virtual Visit” or “Phone Visit”).
  4. Select a provider from the list of available providers.
  5. Choose a date and time for your appointment. You can filter the available times by selecting a specific date or time range.
  6. Enter any additional information or comments that you would like to share with your provider.
  7. Confirm your appointment details and submit your request.
  8. You will receive a confirmation email once your appointment has been scheduled.
  9. Before your appointment, make sure you have a stable internet connection, a camera-enabled device, and any necessary equipment or medications ready.
  10. At the time of your appointment, log in to your MyACPNY account and select “Start Virtual Visit” to connect with your provider.

Benefits of Booking MyACPNY Virtual Visits

Booking MyACPNY virtual visits offers numerous benefits for patients, including:

  • Convenience: Virtual visits allow patients to receive medical care from the comfort of their own homes, saving time and eliminating the need to travel to a healthcare facility.
  • Accessibility: Virtual visits make it easier for patients to access healthcare, particularly those with mobility or transportation challenges.
  • Improved Patient-Provider Communication: Virtual visits provide an opportunity for patients to communicate more frequently and more easily with their healthcare providers, leading to more personalized and effective care.
  • Increased Safety: Virtual visits reduce the risk of exposure to infectious diseases, particularly during pandemics such as COVID-19.
  • Cost-Effective: Virtual visits can be more affordable than in-person visits, as they eliminate the need for transportation costs and potential time off from work.
  • Increased Efficiency: Virtual visits reduce wait times and enable providers to see more patients in a shorter amount of time, leading to increased efficiency and better access to care.
  • Follow-up Care: Virtual visits are ideal for follow-up appointments or consultations, making it easier for providers to monitor patient progress and adjust treatment plans as needed.

Overall, booking MyACPNY virtual visits offers a range of benefits for patients, making it an increasingly popular option for receiving medical care.


In conclusion, MyACPNY virtual visits are an excellent option for patients seeking convenient, accessible, and cost-effective healthcare. With this guide, you can schedule and prepare for your virtual visit with ease, ensuring a seamless experience with your healthcare provider. Virtual visits offer numerous benefits, including improved patient-provider communication, increased safety, and greater efficiency. 

By taking advantage of the MyACPNY virtual visit platform, patients can receive high-quality care from the comfort of their own homes, while still receiving the same level of personalized attention and expertise as they would during an in-person visit. We hope this guide has been helpful in preparing you for a successful MyACPNY virtual visit experience.